HELP AT HOME
Find the right help at home. And make it work.
You know Mum or Dad needs more support. But working out what help exists, what it costs, what funding they may be entitled to, and who you can actually trust can feel completely overwhelming.
I’ll guide you through it step by step - from understanding the aged care system and choosing the right provider, to getting Mum or Dad on board and successfully introducing support at home.
So you can get the right care, at the right time, without figuring it all out yourself.

As featured in:
THE THOUGHTS THAT KEEP GOING AROUND
Maybe you're thinking...
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“What help can Mum actually get at home?”
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“How much will all of this cost?”
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“What government funding could Dad be eligible for?”
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“How do I make sure we get the best outcome from the assessment?”
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“How do I know which provider is actually good?”
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“What if Mum refuses to let anyone help?”
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“Where do I even start?”
Let's work through this together.
I’ve helped more than 1,000 families understand the aged care system, prepare for assessments, access the funding they’re entitled to, choose the right providers and successfully introduce help at home.
I can help you too.
Keep reading and I’ll show you how

BUT FIRST, YOU NEED TO HEAR THIS
Needing help does not mean you’ve failed.
When you love Mum or Dad, it can feel like bringing someone else in means stepping back. It doesn’t.
The right support can keep Mum or Dad safer, help them stay at home for longer, and take some of the practical load off you.
Accepting help isn’t abandoning your role.
It gives you more room to be their daughter or son again.
Melissa
“Part of me feels like I’ve failed Mum. Like I should be able to do this myself.”
WHERE TO BEGIN
If you were sitting with me today...
These are the steps we’d work through together.
Aged care, simplified
✓ Understand what help might be available
✓ Make sense of costs and funding
✓ Know what to do first
01
Introducing help without damaging the relationship
✓ The right conversations to have
✓ What to say when Mum or Dad says “no”
✓ How to make support feel safe and familiar
02
Finding the right support
✓ What to look for - and red flags to avoid
✓ Questions to ask providers
✓ How to find the right fit for Mum or Dad
03
Making support work in real life
✓ Build trust gradually
✓ Know what to expect at the beginning
✓ Increase support as needs change
04
Not every family can sit in my consulting room, but every family deserves someone to simplify aged care for them.
That's why I created the Dementia Playbook and answer families' questions live every week.
All 9 Stages • Weekly Q&As
AUD $297 • 7-day money-back-guarantee
Telehealth or in Sydney, Australia
$420 per 50-minute consultation
INSIDE YOUR PLAYBOOK
Everything you need to find the right help at home - and get Mum or Dad to say yes.
Step-by-step video guidance, practical checklists, provider comparison tools,
funding support and exact words for introducing care successfully.

And your Playbook grows with your family.
Your Playbook includes guidance for every stage of the dementia journey, so whenever life changes, you'll already know where to turn.
✔︎ Dealing with grief
✔︎ Work with the care team
✔︎ Stay connected
✔︎ Managing difficult behaviours
✔︎ Choosing residential aged care
✔︎ Navigate what comes next
The next chapter will already be waiting for you.
7-day money-back-guarantee · Weekly live Q&As
🇦🇺 AUSTRALIAN FUNDING GUIDANCE INCLUDED
Help may cost less than you think.
Many families delay getting support because they assume they’ll have to pay for everything themselves. Often, that isn’t the case.
I’ll help you understand what funding Mum or Dad may be eligible for, prepare for the assessment, and know what questions to ask so you can get the best possible outcome.
✔️ When to contact My Aged Care
✔️ Understanding Support at Home
✔️ Questions to ask before signing
✔️ Preparing for an assessment
✔️ Choosing between providers
✔️ What to do while waiting
You shouldn't need to become an aged-care expert just to find Mum the support she needs.
WEEKLY Q&A's
Last Wednesday, families asked…
💬 “What can government funding actually pay for?”
💬 “Mum refuses every person we introduce. What do I do?”

💬 “How do I raise care without making Dad defensive?”
💬 “What if Mum is rude to the support worker?”
Every Wednesday, I'll answer as many family questions as I can. You can join live, or submit your question and watch the replay later.
"Bring me the question that's been keeping you awake at night. Whether you're overwhelmed, unsure, or simply don't know what to do next, you don't have to figure this out alone."
Melissa
Includes lifetime access to every stage of the Dementia Playbook, plus weekly live Family Q&As.
WHY I DO THIS WORK
Hi, I'm Melissa Levi
I've been on both sides of this table.
Before I was a Clinical Psychologist specialising in dementia and ageing, I was a granddaughter watching my own grandfather change, while my family tried to work out what we were supposed to do next.
That experience never left me.
Over the past almost twenty years, I've helped more than 1,000 families navigate dementia, ageing and caregiving, through diagnoses, difficult conversations, changing behaviours, decisions about care and some of the hardest days of their lives.
And I've learned something important:
No family is ever prepared for dementia.
You don't need to have everything figured out. You need someone who understands what you're going through, can explain what matters most, and help you work out what to do next.
That's why I created the Dementia Playbook: the practical guidance, strategies and exact words I've spent years giving families one-to-one, brought together in one place.
So you can feel less overwhelmed, more confident, and clearer about the next step for Mum, Dad and your family.
Melissa
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I've worked with:

We Need to Talk About Ageing
Published by Hachette, 2023
Melissa Levi • Clinical Psychologist, BA(Psych)(Hons I), MClinPsych, MAPS
YOUR NEXT STEP
Choose the support that's right for your family.
I'll meet you there. Start with the stage you need today, or unlock the complete Playbook for guidance through every stage ahead.
PRIVATE CONSULTATION
AUD $420
Per 50-minute session
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Personalised guidance for your family's situation
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Ideal for complex family situations
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Telehealth or in Sydney
Try the Complete Playbook for 7 days.
If you don't feel calmer, clearer and more confident about what to do next, simply email me within 7 days for a full refund. No awkward conversations, no complicated forms.
Trusted by 1,000+ Australian families
COMMON QUESTIONS
You probably want to know...
Can my siblings or other family members use it too?
Yes. The Playbook is designed to help families get on the same page. When everyone has the same trusted guidance, conversations become calmer and decisions become clearer.
Don't we need to see you in person?
In-person support is wonderful when you can get it — but professional dementia support often has a 6+ month waitlist. The Playbook gives you expert strategies the moment you need them, plus live weekly Q&As where I answer your family's specific questions — all for less than the cost of one appointment.
Is this Stage relevant if I live outside Australia?
Yes. My specialist knowledge is in the Australian aged care system, and the Playbook includes detailed guidance for Australian families.
But many of the biggest challenges are universal: knowing what support Mum or Dad needs, preparing for an assessment, choosing the right provider, spotting red flags, interviewing support workers and helping a parent accept care.
I’ve also included step-by-step guidance and links for families navigating care in the US and UK, so you’ll know where to start and where to find the right local information
As stated in our Terms of Use, Talking Ageing Pty Ltd is not engaged in rendering therapy services by providing this site, and your use of the site does not create any therapist-patient or other treatment relationship between you and Talking Ageing or Melissa Levi
You were never meant to do this alone.
You can love Mum or Dad deeply and still need help.
Bringing in support doesn't replace your role.
It gives you the chance to spend less time managing the day... and more time simply being together.
To share a cup of tea, to look through old family photos, to enjoy a laugh, to sit together without every visit becoming another list of jobs to do.
The right help doesn't replace your relationship. It protects it.
Lifetime access, every stage, weekly live Q&As. Whenever you need support, it's here.
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"Warm and compassionate, Melissa offers sound clinical information and practical advice... Sure to be helpful for all families."
- Scientia Professor Henry Brodaty, Centre for Healthy Brain Ageing, UNSW Sydney

"We all MUST talk about old age and cognitive impairment, and Melissa shows the way!"
- Associate Professor David Burke, Discipline of Psychiatry, UNDA Sydney
I've worked with:
