WHEN YOUR ROLE STARTS TO CHANGE
You shouldn’t have to wing this.
As Mum or Dad needs more from you, suddenly you’re managing things you were never trained for: medications, appointments, meals, personal care, repeated questions, difficult moments and family logistics.
You can be incredibly capable and still feel completely out of your depth here.
This stage gives you the practical strategies, scripts, checklists and tools to care for Mum or Dad with more confidence, less second-guessing and a lot less stress.
So you can know, hand on heart, that you’re doing the best you can for them.
As featured in:
SOUND FAMILIAR?
Maybe you've searched…
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“How do I make sure Mum actually takes her medication?”
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“How do I get my siblings to help more?”
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“What do I say when Dad remembers something differently?”
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“How do I stop Mum calling me twenty times a day?”
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“How do I manage all of Dad’s doctors and appointments?”
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“How do I help with meals, showering or getting dressed without upsetting Mum?”
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“Am I doing enough?”
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There isn’t a handbook handed to you when you suddenly become responsible for more of Mum or Dad’s life. This stage is the practical guide you should have been given from day one.
IF YOU REMEMBER ONE THING...
Step into their world
Every instinct tells us to explain.
To remind.
To correct.
Because we love Mum or Dad.
Because we're trying to help.
But dementia changes the way Mum or Dad experiences the world.
As the ones with the healthy, flexible brains, the
responsibility is on us to step into Mum or Dad’s world,
because they may no longer be able to step into ours.
That doesn’t mean agreeing with everything. It means responding in a way that helps them feel safe, understood and connected.
Because staying connected to Mum or Dad
matters more than proving who is right.
Melissa
Not every family can sit in my consulting room, but every family deserves the same calm, practical guidance.
That's why I created the Dementia Playbook and answer families' questions live every week.
All 9 Stages • Weekly Q&As
AUD $297 • 7-day money-back-guarantee
Telehealth or in Sydney, Australia
$420 per 50-minute consultation
INSIDE YOUR PLAYBOOK
Everything you need
to care with confidence.
Practical strategies for the everyday realities of dementia care, from communication and difficult moments to medications, appointments, meals, family coordination and creating a care team around you.
You’ll get scripts, checklists, planners and step-by-step tools designed to make daily life easier for both you and Mum or Dad.
And your Playbook grows with your family.
Your Playbook includes guidance for every stage of the dementia journey, so whenever life changes, you'll already know where to turn.
✔︎ Planning ahead
✔︎ Introducing help at home
✔︎ Coordinate healthcare
✔︎ Managing difficult behaviours
✔︎ Reduce your load
✔︎ Plan for what’s next
The support doesn’t stop when this stage ends.
7-day money-back-guarantee · Weekly live Q&As
WEEKLY Q&A's
Last Wednesday, families asked…
💬 “Should I tell Mum Dad died again, or let it go?"
💬 "Mum keeps asking to go home when she is home."
💬 "Dad calls me 20 times a day. How do I cope?"
💬 "Am I making things worse by correcting her?"
💬 "“How do I get my siblings to actually help?"
Every Wednesday, I'll answer as many family questions as I can. You can join live, or submit your question and watch the replay later.
"Bring me the question that's been keeping you awake at night. Whether you're overwhelmed, unsure, or simply don't know what to do next, you don't have to figure this out alone."
Melissa
Includes lifetime access to every stage of the Dementia Playbook, plus weekly live Family Q&As.
WHY I DO THIS WORK
Hi, I'm Melissa Levi
I've been on both sides of this table.
Before I was a Clinical Psychologist specialising in dementia and ageing, I was a granddaughter watching my own grandfather change, while my family tried to work out what we were supposed to do next.
That experience never left me.
Over the past almost twenty years, I've helped more than 1,000 families navigate dementia, ageing and caregiving, through diagnoses, difficult conversations, changing behaviours, decisions about care and some of the hardest days of their lives.
And I've learned something important:
No family is ever prepared for dementia.
You don't need to have everything figured out. You need someone who understands what you're going through, can explain what matters most, and help you work out what to do next.
That's why I created the Dementia Playbook: the practical guidance, strategies and exact words I've spent years giving families one-to-one, brought together in one place.
So you can feel less overwhelmed, more confident, and clearer about the next step for Mum, Dad and your family.
Melissa
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I've worked with:
We Need to Talk About Ageing
Published by Hachette, 2023
Melissa Levi • Clinical Psychologist, BA(Psych)(Hons I), MClinPsych, MAPS
YOUR NEXT STEP
Choose the support that's right for your family.
I'll meet you there. Start with the stage you need today, or unlock the complete Playbook for guidance through every stage ahead.
PRIVATE CONSULTATION
AUD $420
Per 50-minute session
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Personalised guidance for your family's situation
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Ideal for complex family situations
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Telehealth or in Sydney
Try the Complete Playbook for 7 days.
If you don't feel calmer, clearer and more confident about what to do next, simply email me within 7 days for a full refund. No awkward conversations, no complicated forms.
Trusted by 1,000+ Australian families
COMMON QUESTIONS
You probably want to know...
Can my siblings or other family members use it too?
Yes. The Playbook is designed to help families get on the same page. When everyone has the same trusted guidance, conversations become calmer and decisions become clearer.
Don't we need to see you in person?
In-person support is wonderful when you can get it — but professional dementia support often has a 6+ month waitlist. The Playbook gives you expert strategies the moment you need them, plus live weekly Q&As where I answer your family's specific questions — all for less than the cost of one appointment.
Is this just for Australians?
Not at all — dementia is a universal experience. Families worldwide share the same fears and challenges. Just read 'Mum' as 'Mom' and 'Ageing' as 'Aging'.
As stated in our Terms of Use, Talking Ageing Pty Ltd is not engaged in rendering therapy services by providing this site, and your use of the site does not create any therapist-patient or other treatment relationship between you and Talking Ageing or Melissa Levi
You're not expected to know how to do this.
Nobody hands you a manual when someone you love develops dementia. But the right words can change a conversation.
The right strategies can make difficult moments easier.
And feeling safe, understood and connected can change someone’s day.
And enough better days can completely change how your family experiences dementia.
You can't change the diagnosis. But you can absolutely
change how your family experiences it.
Lifetime access, every stage, weekly live Q&As. Whenever you need support, it's here.
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"Warm and compassionate, Melissa offers sound clinical information and practical advice... Sure to be helpful for all families."
- Scientia Professor Henry Brodaty, Centre for Healthy Brain Ageing, UNSW Sydney
"We all MUST talk about old age and cognitive impairment, and Melissa shows the way!"
- Associate Professor David Burke, Discipline of Psychiatry, UNDA Sydney
I've worked with: