It's time to bring in more support. Here's how to do it well.
See how others are introducing care
You've been carrying this for a long time. And somewhere along the way, you've known, even if you haven't said it out loud, that
you can't keep doing it all alone. You stress and worry every time Mum is left alone, but you also know that she won't accept help...
Getting help doesn't mean you've failed Mum or Dad. It means you love them enough to make sure they get more than you can give alone. I've helped more than 1,000 families in these exact moments, and I can help your family too.
Melissa
Lifetime access
No-risk, 7-day money back guarantee
You shouldn't have to figure this out alone.
You might be feeling:
Anxious about Mum’s safety
Torn between independence and support
Unsure when it’s time to bring help in
Guilty for even thinking about it
Confused about where to start
Afraid of making the wrong decision
And wondering:
“Are we doing this too soon?”
“Will Mum be upset?”
“Will this make things worse?”
“What if she refuses?”
Many families reach this exact point — noticing that things are no longer manageable without support.
Here is how I help families
This is where families learn exactly what to say and do in difficult moments — so everything feel calmer, not harder
👵🏼 Know when it's time, and feel certain about it
Most families wait longer than they should — not because they don't care, but because they don't know what to look for.
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Are we doing this too soon? Is it really bad enough yet?
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Am I just looking for an excuse to hand this off?
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What if I bring help in and Mum deteriorates faster because she's not with family?
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How do I know the difference between a hard patch and genuinely needing more support?
☀️ Get Mum or Dad on board
This is the conversation most families dread most. The right words make all the difference.
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What if she point-blank refuses? Do I force it?
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How do I even start this conversation without it turning into a fight?
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She's going to think I don't want to care for her anymore.
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Dad has always been fiercely independent — this is going to be a battle.
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What if I get the words wrong and she shuts down completely?
📝 Find someone you can trust
The aged care system is genuinely complex. You shouldn't have to figure it out alone
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Where do I even start? The forms, the assessments, the waitlists — I don't have bandwidth for this.
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How do I know if a provider is actually good, or just says the right things?
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What are we entitled to, and how do we access it without getting ripped off?
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What if we go through all of this and the person they send isn't right for Mum?
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Can we afford this — and what happens if the funding runs out?
+ Join my live Q&A sessions, every week
Lifetime access
No-risk, 7-day money back guarantee
And when families have a clear plan, everything starts to feel less overwhelming
🌟 "I sat in my car and cried more times than I can count. I don't do that anymore." Kate T, Auckland NZ
Families often start here:
Overwhelmed and unsure what to do next
Guilty about needing extra help
Worried about Mum’s safety
Unsure how Mum will react
Confused about how to begin
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After working through my Dementia Playbook:
Know when to bring support in
Introduce care in ways Mum may accept
Have safer days — without removing independence
Feel confident about their decisions
Care for Mum without carrying it alone
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This is all possible for your family too
"Mom got to the point where my kids were frightened of her. She was aggressive, unpredictable — nothing like the woman who raised me. I didn't know how to help her or explain it to my children. This gave me the words, the strategies, and honestly — my mom back, in the ways that still matter."
Jennifer M, Chicago
"The weekly Q&As have been a lifeline. Hearing Melissa answer questions, and realising other families are facing the same things, makes me feel less alone and more capable of handling what’s ahead. Thank you thank you!"
Anne S, Darlinghurst
“When Mom’s dementia got harder.. the wandering, the aggression, our family was falling apart. Everyone had a different idea of what to do. Melissa helped us see the bigger picture and gave us tools we could all agree on. We stopped spinning in panic and started working together with empathy instead of fear.”
Sam T, New York
Feedback from families refer to experiences with my dementia and ageing programs and Q&A sessions, not to psychological or clinical services.
Hi, I'm Melissa Levi
Clinical Psychologist | Ageing & Dementia Specialist
I've spent more than a decade supporting families through dementia — particularly at this stage, when behaviour changes push families to breaking point.
This playbook is everything I wish families had from day one.
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What your family gets inside the Dementia Playbook
Step-by-step guidance for every stage of dementia
Weekly Q&A sessions with me
Practical videos, scripts and tools for real-life situations
Lifetime access for your family
No risk, 7-day money back guarantee
Many families say they wish they had this sooner
Lifetime access to all 9 stages + weekly Q&A support
Unlock for $297 AUD
(approx. $199 USD)
Featured in:
You don't need to navigate this alone
Join my weekly Q&A sessions 🎉
Starting this week:
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Ask questions about your Mum or Dad
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Get support with difficult conversations
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Understand what to do next when things change
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Check whether something is normal — or not
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Learn from other families facing similar challenges
Many families say this becomes the most valuable part of the program
Melissa
"The weekly Q&As have been a lifeline. Hearing Melissa answer questions, and realising other families are facing the same things, makes me feel less alone and more capable of handling what’s ahead. Thank you thank you!"
Anne S, Darlinghurst
Lifetime access
7-day money back guarantee
Support for every stage of the dementia journey
My Dementia Playbook includes all 9 stages – so you'll have the right support now, and as your family's needs change over time
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Something’s not right
Recognising early changes and encouraging Mum or Dad to see their doctor.
Diagnosis
Understanding the diagnosis and knowing what to focus on first.
Living safely at home
Supporting independence while reducing everyday risks.
Planning the future
Having important conversations (health, finances and legals and care) while Mum or Dad can still guide decisions.
Being a carer
You’re suddenly organising appointments, solving problems, and trying to keep Mum or Dad safe. A playbook to caring for Mum – and yourself too.
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Reducing carer stress
Finding ways to make caring sustainable for you and your family.
Difficult behaviours
Responding to confusion, agitation and personality changes and more.
Introducing help at home
How to introduce care without escalating distress, and preparing for common objections
Moving into residential care
Choosing the right home and helping Mum or Dad settle well.
You don’t need to figure everything out today
— just the stage your family is in right now
🌟 All-inclusive, one-time payment of $297 AUD (approx. $199 USD)
Lifetime access for your family
No-risk, 7-day money back guarantee
Common questions
Is this for me/my family?
If you're supporting a parent or loved one with dementia and want to feel less overwhelmed and more prepared — yes, this is for you.
Don't we need to see you in person?
No — and here's why this works better. Professional dementia support often has 6+ month waitlists. My Dementia Playbook gives you expert strategies 24/7, plus live weekly Q&A where I answer your family's specific questions — all for less than the cost of one appointment.
Is this just for Australians?
No, not at all — dementia is a universal experience.
Families worldwide share the same fears and challenges. Just note I use 'Mum' instead of 'Mom' and 'Ageing' instead of 'Aging'.
What if this isn't right for me?
If you're not satisfied within 7 days, contact me for a full refund.
No questions asked.
What access will I have to Melissa?
Pre-recorded workshops, live webinars, and weekly Q&A sessions. Plus a private member community to connect with me, my team, and other families (coming soon).
As stated in our Terms of Use, Talking Ageing Pty Ltd is not engaged in rendering therapy services by providing this site, and your use of the site does not create any therapist-patient or other treatment relationship between you and Talking Ageing or Melissa Levi or any of its representatives.
Know what to look for — and what steps to take next
Lifetime access for your family
No-risk, 7-day money back guarantee
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"Warm and compassionate, Melissa offers sound clinical information and practical advice... Sure to be helpful for all families."
- Scientia Professor Henry Brodaty, Centre for Healthy Brain Ageing, UNSW Sydney
