Mum needs more help than we can give. How do we make this work?
Introducing care at home
Navigating home care packages, finding the right providers, and getting your loved one to actually accept help — it's more complicated than anyone tells you. I'll walk you through it
I've helped more than 1,000 families and I can help yours too.
You don't have to face this alone.
Melissa
Clinical Psychologist • Author • Dementia & Caregiving
$297 AUD (approx $199 USD) · Weekly Q&As · Lifetime access · Money-back-guarantee
When you've reached the limit of what you can manage alone…
You've known for a while that things can't keep going the way they are.
Maybe an incident happened that made it undeniable. Maybe you're just running out of runway. Maybe the doctor has finally said the words you've been dreading: we need to look at more support.
And now you're staring at a system that nobody explains properly. Home care packages. Assessment processes. Providers. Waiting lists. Costs. And a loved one who is adamant they don't need help from strangers.
You want to get this right. But you have no idea where to start.
Bringing care into the home can be one of the best things that ever happens to your family — when it's done well. Here's how to do it well.
Here is how I help families
Inside my Dementia Playbook, you'll get video workshops, practical strategies that actually work, and a weekly live Q&A with me — so you're never left figuring this out alone.
For this stage of the playbook:
👵🏼 Understand the aged care system
The aged care system is genuinely complicated — and most families only encounter it in a moment of crisis, when they have the least capacity to navigate it.
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I give you a clear, step-by-step understanding of how the system works, what you're entitled to, and how to advocate effectively so your loved one gets the level of support they actually need
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A step-by-step plan so you always know what to do next
☀️ Conversations with Mum or Dad
These are the conversation most families dread most. The right words make all the difference.
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What if she point-blank refuses? Do I force it?
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How to start this conversation without it turning into a fight
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Dad has always been fiercely independent — this is going to be a battle.
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What if I get the words wrong and she shuts down completely?
☀️ Introducing care
Finding the right provider and carer is key to getting this right.
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How to find the right carer and provider
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How to successfully introduce the care, and set your Mum, Dad, carer and your family up for success
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Maintaining open communication with your parent's carer
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What to do when the carer isn't working out.
I'm here to help your family
$297 AUD (approx $199 USD) · Weekly Q&As · Lifetime access · Money-back-guarantee
Featured in:
Member of:
The weekly Q&As are the part families say they can’t live without
Join this week's Q&A session 💬
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Ask questions about your Mum or Dad
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Get support with difficult conversations or situations
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Understand what to do next when things change
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Check whether something is normal or not
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Learn from other families facing similar challenges
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Have a plan for your family...
Many families say this becomes the most valuable part of the program
Melissa
"The weekly Q&As have been a lifeline. Hearing Melissa answer questions, and realising other families are facing the same things, makes me feel less alone and more capable of handling what’s ahead. Thank you thank you!"
Anne S, Darlinghurst
$297 AUD (approx $199 USD) · Weekly Q&As · Lifetime access · Money-back-guarantee
And when families have a clear plan, everything starts to feel less overwhelming
💬 "I sat in my car and cried more times than I can count. I don't do that anymore." Kate T, Auckland NZ
Families often start here:
Overwhelmed and unsure what to do next
Guilty about needing extra help
Worried about Mum’s safety
Unsure how Mum will react
Confused about how to begin
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After working through my Dementia Playbook:
Know when to bring support in
Introduce care in ways Mum may accept
Have safer days — without removing independence
Feel confident about their decisions
Care for Mum without carrying it alone
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This is all possible for your family too
Hi, I'm Melissa Levi
Clinical Psychologist | Ageing & Dementia Specialist
Most families navigating dementia feel completely alone — not because there's no information out there, but because none of it tells you what to actually do.
That's the gap I've spent my career trying to close.
I spent a decade working inside St Vincent's Hospital's Older Persons Mental Health team — sitting with families at the hardest moments of their lives, watching them arrive scared, and helping them leave with a plan. I saw what made the difference between families who coped and families who crumbled. It wasn't love. They all had that. It was knowledge, and someone to guide them through it.
Since then I've run a private practice helping families navigate every stage of the dementia journey, advised and educated some of Australia's leading residential aged care providers, and written We Need to Talk About Ageing, published by Hachette in 2023.
The Dementia Playbook is filled with the same strategies, scripts, and practical advice I offer families face-to-face.
You don't need to figure this out alone. I've been here before. Let me show you the way through.
Melissa
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"Mom got to the point where my kids were frightened of her. She was aggressive, unpredictable — nothing like the woman who raised me. I didn't know how to help her or explain it to my children. This gave me the words, the strategies, and honestly — my mom back, in the ways that still matter."
Jennifer M, Chicago
"The weekly Q&As have been a lifeline. Hearing Melissa answer questions, and realising other families are facing the same things, makes me feel less alone and more capable of handling what’s ahead. Thank you thank you!"
Anne S, Darlinghurst
“When Mom’s dementia got harder.. the wandering, the aggression, our family was falling apart. Everyone had a different idea of what to do. Melissa helped us see the bigger picture and gave us tools we could all agree on. We stopped spinning in panic and started working together with empathy instead of fear.”
Sam T, New York
Feedback from families refer to experiences with my dementia and ageing programs and Q&A sessions, not to psychological or clinical services.
What your family gets inside the Dementia Playbook
Step-by-step guidance for every stage of dementia
Weekly Q&A sessions with me
Practical videos, scripts and tools for real-life situations
Lifetime access for your family
No risk, 7-day money back guarantee
Many families say they wish they had this sooner
Lifetime access to all 9 stages + weekly Q&A support
Unlock for $297 AUD
(approx. $199 USD)
Featured in:
Member of:
And there is support for every stage of the dementia journey
My Dementia Playbook includes all 9 stages – so you'll have the right support now, and as your family's needs change over time
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Something’s not right
Recognising early changes and encouraging Mum or Dad to see their doctor.
Diagnosis
Understanding the diagnosis and knowing what to focus on first.
Living safely at home
Supporting independence while reducing everyday risks.
Planning the future
Having important conversations (health, finances and legals and care) while Mum or Dad can still guide decisions.
Being a carer
You’re suddenly organising appointments, solving problems, and trying to keep Mum or Dad safe. A playbook to caring for Mum – and yourself too.
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Reducing carer stress
Finding ways to make caring sustainable for you and your family.
Difficult behaviours
Responding to confusion, agitation and personality changes and more.
Introducing help at home
How to introduce care without escalating distress, and preparing for common objections
Moving into residential care
Choosing the right home and helping Mum or Dad settle well.
You don’t need to figure everything out today
— just the stage your family is in right now
🌟 All-inclusive, one-time payment of $297 AUD (approx. $199 USD)
Lifetime access for your family
No-risk, 7-day money back guarantee
Common questions
Is this for me/my family?
If you're supporting a parent or loved one with dementia and want to feel less overwhelmed and more prepared — yes, this is for you.
Don't we need to see you in person?
No — and here's why this works better. Professional dementia support often has 6+ month waitlists. My Dementia Playbook gives you expert strategies 24/7, plus live weekly Q&A where I answer your family's specific questions — all for less than the cost of one appointment.
Is this just for Australians?
No, not at all — dementia is a universal experience.
Families worldwide share the same fears and challenges. Just note I use 'Mum' instead of 'Mom' and 'Ageing' instead of 'Aging'.
What if this isn't right for me?
If you're not satisfied within 7 days, contact me for a full refund.
No questions asked.
What access will I have to Melissa?
Pre-recorded workshops, live webinars, and weekly Q&A sessions. Plus a private member community to connect with me, my team, and other families (coming soon).
As stated in our Terms of Use, Talking Ageing Pty Ltd is not engaged in rendering therapy services by providing this site, and your use of the site does not create any therapist-patient or other treatment relationship between you and Talking Ageing or Melissa Levi or any of its representatives.
Know what to look for — and what steps to take next
$297 AUD (approx $199 USD) · Weekly Q&As · Lifetime access · Money-back-guarantee
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"Warm and compassionate, Melissa offers sound clinical information and practical advice... Sure to be helpful for all families."
- Scientia Professor Henry Brodaty, Centre for Healthy Brain Ageing, UNSW Sydney
